IF you have an order that comes in and there is some sort of issue on the buyers end without the cans being damaged and or no real issue. Customer can request a return, however, the customer will have to pay the shipping label in full back to our warehouse and a 15% restocking fee maybe be added as a service charge!
Disclaimer for Can Collectors
Per our agreement with shipping vendors, we don't refund cans that are considered "Drink-able". We understand that there are certain people who are "Can Collectors"; however, minor shipping 'dents' and 'dings' don't warrant for a refund and we deal refunds based upon our vendors discretion as they have the final say! If your issues are warranted for a refund email Support@EnergyDrinkCity.com (Please include photos)
